Major Software
Use this function to maintain a database of business-critical applications or software that is defined by users. The Major Software function can also be defined with existing or installed software or software instances of configuration items or created manually.
In the main window, click Admin > Discovery > Major Software. The Major Software window displays.
New Major Software
| 1. | From the Select Actions drop-down list, choose New Major Software. |
| 2. | Complete the fields, referring to the table below. |
| 3. | When all selections/entries are made, click Add. |
Major Software Fields
| Field | Description and Action |
|---|---|
| Name | Name to identify the software. |
| Operating System | Select Windows, Unix/Linux or Both. Based on this selection, the fields will vary. |
| Version | Version of the software (such as 10 for Windows 10). |
| Major Software Name for Windows | Name of the software. This must match the name Windows has associated with the software. |
|
Config File for Windows |
The configuration for Windows. |
|
Search Directory Windows |
Location of the software path. |
|
Monitor this software |
Choose whether to enable monitoring for this software: Yes/No. |
|
Major Software Name for Unix/Linux |
Name of the software. This must match the name either Unix/Linux has associated with the software. |
|
Config File Unix/Linux |
Identifies the configuration for Unix/Linux. |
|
Search Directory Unix/Linux |
Location of the software path. |
|
Process Name To Monitor for Linux |
If monitoring is enabled and the OS is Unix/Linux or Both, enter the process name to monitor. |
|
Installed path of software in windows |
Specify the installation path if the software is installed on Windows. |
|
Installed path of software in linux |
Specify the installation path if the software is installed on Linux. |
Edit Major Software
| Not all functions include an option to edit record line items shown in the main window. |
| 1. | Navigate to the window containing the record to edit. |
| 2. | Click the line containing the record. The applicable window or dialog box displays. |
| 3. | Make the necessary modifications. |
| 4. | Click Save or Add, as applicable. |
When editing an existing item, other options may be available, such as adding Tasks, Comments, and Attachments and viewing History.
| The options change based upon the function; therefore, not every option may be shown. |
Delete Major Software
| Deleting is a permanent action and cannot be undone. Deleting may affect other functionality and information in the application such as data in configured reports, fields in windows, selectable options, etc. Therefore, be sure to understand the potential effects before making a deletion. |
| 1. | Click the line that contains the item to delete. |
| 2. | From the Select Actions drop-down list, choose Delete. If a confirmation message is displayed, type Delete and click Deleteto confirm. |
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