Routes

 

This function is only available with certain asset types. Therefore, the relevant tab may not be displayed.
1. In the main window, select ITSM > Configuration Management > CMDB.
2. Search for and select the applicable asset record.
3. When the asset record window displays, click the Components tab.
4. Click Routes.

1. Click Add. The Routes dialog box displays.
2. Click New Route
3. Enter the Destination.
4. When all entries are made, click Save.
5. When all selections/entries are made, click Add.
1. Open the applicable blueprint.
2. Navigate to the Components tab.
3. Click a sub-component tab.
4. In the list, select the applicable record.
5. Do one of the following:
Make the necessary modifications.
Add new details.
6. When all selections/entries are made, click Add.
1. Navigate to the sub-component.
2. Click the appropriate tab, if not already selected.
3. In the list, select the applicable record.
4. Click Existing Route.
5. Enter the search criteria to locate the existing device.  See also Advanced Search.
6. Select the applicable device from the results list.
7. When all selections/entries are made, click Save.
  Deleting is a permanent action and cannot be undone. Deleting may affect other functionality and information in the application such as data in configured reports, fields in windows, selectable options, etc. Therefore, be sure to understand the potential effects before making a deletion.

While viewing the list of existing records, select a record(s) to delete, and click the Delete button.

 

Other Functions and Page Elements

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