Contract Management
Use this function to manage contracts made with customers, vendors, partners, or employees.
In the main window, select ITAM > Contract Management.

1. | From the Select Actions drop-down list, choose New Contract. |
2. | Complete the fields, referring to the table below. |
3. | When all selections/entries are made, click Add. |
Section | Field Descriptions |
---|---|
Primary Details |
Name. Enter a name for the contract. Description. Enter additional information. In the following fields, click the drop-down lists, and select the applicable value: Contract Type
Contract Category
Saved in IQ
IT Owner. Click Add and search for and select the owner for this contract. IT Unique ID. Enter the unique ID. Monthly Cost ($). Enter the expense of the contract. |
General |
Start Date/End Date. Enter the dates for the contract duration. Vendor. Click Add and search for and select the applicable vendor. Location. Click Add and search for and select the applicable location. State/Substate. Click the drop-down lists and select the applicable state (such as Active) and substate (such as Approved or Rejected) of the contract. Approver. Click Add and search for and select the applicable Approver. Contract Administrator. Click Add and search for and select the applicable Contract Administrator. PO Number. Enter the PO Number for this contract. Vendor Account. Enter the vendor's account number. |
Renewal Extension |
Automatic. Select to enable automatic extension/renewal of the contract with the vendor. Contact Via. Click the drop-down list and select the contact method, such as Phone or Email. Renewal Date. Select the last date to renew the contract. Renewal End Date. Select the date on which the contract ends. Contact Information. Enter the contact information for the Vendor. Cost Adjustment Type. Click the drop-down list and select the type required to adjust the cost, such as Fixed Manual CPI. Cost Adjustment Amount. Enter the price that can be adjusted. Cost Adjustment Percentage. Enter the percentage the price can be adjusted. |
Financial |
Invoice Payment Terms. Enter the invoice payment terms (such as Net 30). Tax Exempt. Select if this contract is tax exempt. Sales Tax. Select if sales tax applies. Effective Tax Rate. Enter the applicable tax rate. Has Rate Card. Select if the vendor has a rate card. Payment Schedule. Enter the payment schedule. Payment Amount. Enter the payment amount. Tax Cost. Enter the cost of the applicable tax. Total Cost. Enter the total cost of the contract. |
Hardware Assets |
To add a hardware asset, click the plus + sign and add the hardware assets used for a contract.
To delete an existing hardware asset, select the asset, and click the trash can icon.
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Not all functions include an option to edit record line items shown in the main window. |
1. | Navigate to the window containing the record to edit. |
2. | Click the line containing the record. The applicable window or dialog box displays. |
3. | Make the necessary modifications. |
4. | Click Save or Add, as applicable. |
When editing an existing item, other options may be available, such as adding Tasks, Comments, and Attachments and viewing History.
The options change based upon the function; therefore, not every option may be shown. |

Deleting is a permanent action and cannot be undone. Deleting may affect other functionality and information in the application such as data in configured reports, fields in windows, selectable options, etc. Therefore, be sure to understand the potential effects before making a deletion. |
1. | Click the line that contains the item to delete. |
2. | From the Select Actions drop-down list, choose Delete. If a confirmation message is displayed, take the appropriate action (for example, click OK or Continue). |
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