Configuration Items (CI)

Configuration Items (CI) are components or other service assets must be managed to deliver an IT service.

In Virima:

Each CI is derived from a Blueprint, with components that can be Network Adapters, Storage Disks, Software Instances, and so forth.
Each CI component is associated with the parent CI using Relationships--for example, Installed On, Component Of, Hosted On, Virtualized On, and so forth.
Each CI/CI Component in Ecosystem Manager has a unique Asset ID.

CI's are added when they are:

Moved manually into CMDB.
Discovered by the Discovery application as they are moved into CMDB.
Imported from a file (.xls, .xlsx, or .csv).

To configure items, do the following:

1. In the navigation pane, select ITSM > Configuration Management > Configuration Items. The Configuration Items window displays.
2. In the navigation pane, select ITAM > Configuration Management > CMDB. The Configuration Items window displays.
3. From the Select Actions drop-down list, choose an action: New, Delete, or Export.
4. From the Select Actions drop-down list, choose any of the following actions:
Audits
Change Attributes. Changes the properties of single or multiple CIs. The attributes change based on the type of CI selected. Refer to Components.
Copy to Cherwell
Copy to Ivanti
Process Actions. Refer to CMDB Process Jobs.

 

Related Topics

New Configuration Items
Edit Configuration Items
Configuration Item Options
Other Asset Info

 

Other Functions and Page Elements

Records per Page
Items per Page
Auto Refresh
Outage Calendar
Process Missing Components
Personalize Columns
Saved Filters
Delete
Export